Returns & Exchanges
At ZIMA DENTAL US, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn apparel in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.